Job Title: ServiceNow Technical Architect (Swedish Speaking)

Location: Sweden Stockholm/Gothenburg

Job Type: Permanent

Language Requirement: Fluent in Swedish & English

Job Overview:

We are seeking a highly skilled ServiceNow Technical Architect who is fluent in Swedish to lead the design, development, and implementation of ServiceNow solutions. This role requires deep technical expertise in ServiceNow, strong architectural knowledge, and the ability to work closely with stakeholders to align technical solutions with business needs.

Key Responsibilities:

• Design and implement ServiceNow architecture solutions based on business and technical requirements.
• Lead the development, configuration, and customization of ServiceNow modules (ITSM, ITOM, HRSD, CSM, SecOps, GRC, etc.).
• Provide technical leadership and best practices for ServiceNow development and integrations.
• Work closely with stakeholders to gather requirements and translate them into scalable ServiceNow solutions.
• Oversee ServiceNow upgrades, migrations, and instance management to ensure optimal performance.
• Collaborate with cross-functional teams, including developers, administrators, and business analysts.
• Develop and maintain ServiceNow integrations with third-party systems using REST/SOAP APIs, MID Servers, and IntegrationHub.
• Ensure adherence to ServiceNow best practices and governance frameworks.
• Provide mentorship and guidance to ServiceNow developers and junior team members.
• Conduct technical workshops and presentations for stakeholders.

Required Skills & Experience:

• 5+ years of experience in ServiceNow development, architecture, and implementation.
• Proven expertise in ServiceNow platform architecture, design patterns, and best practices.
• Hands-on experience with ServiceNow scripting (JavaScript, Glide API), UI policies, Business Rules, Client Scripts, and Workflows.
• Strong understanding of ServiceNow data models, CMDB, and service catalogs.
• Experience with ServiceNow integrations (REST, SOAP, OAuth, LDAP, SSO, etc.).
• Familiarity with ServiceNow ATF, Flow Designer, and IntegrationHub.
• Experience in ServiceNow instance management, upgrades, and performance optimization.
• Strong problem-solving skills and the ability to troubleshoot complex ServiceNow issues.
• Excellent communication skills in Swedish and English.
• ServiceNow Certified Implementation Specialist (CIS) or Certified Technical Architect (CTA) is a plus.

Preferred Qualifications:

• Experience working in large enterprise environments.
• Prior experience with multi-instance ServiceNow deployments.
• Knowledge of ITIL, Agile, and DevOps methodologies.
• Experience in governance, compliance, and security frameworks related to ServiceNow.

Darwin Recruitment AG is a Zurich based, SECO licensed, privately owned subsidiary of Darwin Professional Staffing Group Ltd (a Global IT Recruitment Consultancy).

Darwin Recruitment AG manages client relationships whilst also utilising Darwin Professional Staffing Group databases and networks to source Candidates and fulfil client requests.

We do not ask for a placement fee from Candidates/Employees.

If you wish to contact a specialist regarding this role, or your job search in general, please contact +41 (0)43 456 29 09

Anthony Furlonge